Privacy Policy

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Last Updated: 3 August 2026

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Privacy Policy

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LashzoneUK ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, book beauty treatments, enrol on our training courses, make payments or contact us.

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This Privacy Policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

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LashzoneUK is a beauty business specialising in professional lash and brow treatments, accredited training courses and beauty education. We are passionate about helping our clients feel confident through high-quality treatments while supporting aspiring lash artists with professional training and ongoing education.

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Our website allows clients to book beauty services, purchase accredited training courses, make payments and contact us regarding our services.

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Business Address

270 Rosendale Road
London
SE24 9DL

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Email

lashzoneuk@gmail.com

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For the purposes of UK data protection legislation, LashzoneUK is the Data Controller responsible for your personal information.

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2. Information We Collect

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Depending on how you interact with us, we may collect the following information:

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Personal Information

• Full name

• Email address

• Telephone number

• Postal or billing address

• Date of birth (where required for certification or course verification)

• Course or treatment booking details

• Payment information

• Communication preferences

• Information you provide through our enquiry forms, emails or messages

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Payment Information

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Payments made through our website are processed securely by trusted third-party payment providers. LashzoneUK does not store your full debit or credit card details.

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Website Information

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When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Referral source

• Cookie information

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3. How We Use Your Information

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We use your personal information to:

• Respond to your enquiries.

• Process beauty treatment bookings.

• Process training course bookings.

• Confirm appointments and course dates.

• Process payments.

• Deliver accredited training courses.

• Issue certificates where applicable.

• Provide customer support.

• Improve our website, products and services.

• Comply with our legal and accounting obligations.

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Where you have given your consent, we may also send you information about new courses, beauty services, offers and promotions. You can unsubscribe from marketing communications at any time.

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4. Legal Basis for Processing

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Under UK GDPR, we process your personal information where:

• It is necessary to fulfil a contract with you.

• We are required to comply with a legal obligation.

• You have given your consent.

• It is in our legitimate interests to operate, manage and improve our business, provided those interests do not override your rights and freedoms.

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5. Sharing Your Information

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We do not sell, rent or trade your personal information.

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We may share your information with trusted third parties where necessary to provide our services, including:

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• Payment providers.

• Booking and scheduling systems.

• Website hosting providers.

• Email service providers.

• IT support providers.

• Professional advisers, including accountants and legal advisers where appropriate.

• Government or regulatory authorities where required by law.

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All third parties are required to process your information securely and only for the purposes for which it has been shared.

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6. Klarna Payments

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If you choose to pay using Klarna, we may share certain personal information, including your contact details, billing information and order details, with Klarna to assess your eligibility for their payment options and to process your payment.

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Klarna processes your personal information in accordance with its own Privacy Notice and Terms.

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7. Data Security

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We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

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Although no method of transmitting information over the internet is completely secure, we work with trusted providers and take reasonable steps to safeguard your personal information.

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8. Data Retention

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We retain your personal information only for as long as necessary to:

• Provide our services.

• Maintain business records.

• Comply with legal and regulatory obligations.

• Resolve disputes.

• Enforce our agreements.

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When your information is no longer required, it will be securely deleted or anonymised where appropriate.

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9. Cookies

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Our website uses cookies and similar technologies to improve your browsing experience and help us understand how our website is used.

Cookies may be used to:

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• Ensure the website functions correctly.

• Remember your preferences.

• Improve website performance.

• Analyse website traffic and visitor behaviour.

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You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

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10. Third-Party Services

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Our website may contain links to third-party websites or make use of third-party services, including payment providers and booking systems.

We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party websites or services that you use.

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11. Your Rights

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Under UK GDPR, you have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where appropriate.

• Request restriction of processing.

• Object to certain processing activities.

• Request a copy of your personal information in a portable format where applicable.

• Withdraw your consent at any time where processing is based on consent.

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If you wish to exercise any of these rights, please contact us using the details below.

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12. Children's Privacy

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Our website and services are intended for individuals aged 18 years and over.

We do not knowingly collect personal information from children without appropriate parental or legal guardian consent where required by law.

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13. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations or the services we provide.

Any changes will be published on this page together with the revised "Last Updated" date.

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14. Contact Us

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If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

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LashzoneUK
270 Rosendale Road
London
SE24 9DL

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Email: lashzoneuk@gmail.com

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If you are unhappy with the way we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.

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Thank you for choosing LashzoneUK. We are committed to protecting your privacy and handling your personal information with care and transparency.