Terms and Conditions 

Please make sure you read all of the terms and conditions before proceeding with your appointment. 

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We are based in Herne Hill - 270 Rosendale Road, SE24 9DL, we operate from Monday to Sunday. 

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Our operating hours are; 

Monday to Saturday 8:00am to 8:00pm 

Sunday 10:00am to 6:00pm 

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Out of hour appointments are available: 

Before 10am 

Start time 6pm and after - extra (£15.00)

All Sunday appointment are out of hours

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Once you have selected your time and date, you will need to pay £25.00 card deposit to secure your appointment. Your deposit will later be deducted from your overall CASH payment. 

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If you have booked a wrong appointment and I can not proceed with the set you are booked in for, EXAMPLE - you have booked in a infill and you have less than an infill amount on your eye, you will need to book again and you lose your deposit. 

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LATENESS AND CANCELLATIONS 

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Please arrive to your appointment on time, A late fee will be added to your overall bill. If you are later than 5 minutes you will have to an extra £5.00, later than 10 minutes will be an extra £10.00. Immediate cancellation after 15 minutes of lateness. 

 

Your deposit will not be refunded. 

 

Cancellations need to be done before 48h of your appointment. Any later you will not receive your deposit back. 

 

No shows: The whole bill of your appointment  will be charged from your account. 

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IMPORTANT INFORMATION

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Please check your eyes for an unusual discolouration or lumps and bumps please contact LashzoneUK as your appointment will be cancelled (deposit will get lost) and you will have to book in again, as LashzoneUK will not risk any outbreaks of infections or reactions. 

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On the day of your appointment please come makeup, oil, lash-glue (any kind) free as any products will reduce your retention. An extra lash bath will be added to your bill. 

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Please do not bring your friend(s) as I do not accommodate to plus ones. 

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(I do cater to mothers with children) - if you do need to bring your child please give me a call. 

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Only CASH PAYMENTS 

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Please come to your appointment on time as a late fee will be added to your bill. (Read lateness and cancellations for more info) 

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I do not work on other lash tech sets. If youi do come in with any remaining lashes from your previous sets / by other lash techs, I will charge for removal and a full set. If there is no time for a removal and a full set, you will need to book again and lose your deposit. 

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When your set is finished there is no refunds. You are able to contact me in the next 48h if you have any problems with retention, shedding or allergies  -  a removal can be provided. 

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Clients are responsible for arranging a patch test 24 - 48 hours prior to their appointment. Failure to arrange a patch test prior to their appointment will result in the treatment being carried out at their own risk. 

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Please make sure you read the terms and conditions prior to your appointment.