Frequently asked questions

Lash extensions typically last 2–4 weeks, depending on your natural lash cycle and how well you care for them. We recommend infills every 2–3 weeks to keep them looking full.

Yes. When applied correctly by a trained lash technician, lash extensions are completely safe and will not damage your natural lashes.

A full set usually takes between 2 and 3 hours, depending on the style and volume you choose.

Infills usually take between 60 and 90 minutes, depending on how many lashes need replacing.

We recommend avoiding mascara, especially waterproof formulas, as they can reduce the lifespan of your extensions and make cleaning more difficult.

Please arrive with clean lashes, free from makeup, oils and mascara. Avoid caffeine before your appointment if possible, as it can make it harder to keep your eyes still.

Yes. We recommend avoiding water, steam and excessive heat for the first 24 hours after your appointment to allow the adhesive to fully cure.

No. Healthy application and proper aftercare mean your natural lashes should remain healthy throughout your lash journey.

We'll discuss your desired look during your appointment and recommend a style that suits your eye shape, natural lashes and lifestyle.

A patch test is recommended for new clients or anyone with sensitive skin or allergies. Please contact us before booking if you're unsure.

Although rare, allergies can occur. If you experience any swelling, irritation or discomfort after your appointment, please contact us immediately for advice.

Appointments can be booked online or by sending us a message through our social media pages.

We kindly ask for at least 48 hours' notice for cancellations or rescheduling. Late cancellations or missed appointments may result in a cancellation fee or loss of deposit.

Yes. A non-refundable deposit is required to secure all appointments. This will be deducted from your final balance.

Yes. We offer professional lash removal using specialist products that safely dissolve the adhesive without damaging your natural lashes.